When you purchase from an online company you have a statutory right to a 14 day 'cooling off' period from the delivery date when you can return the goods to us.
The item must be returned to us safely within 14 days in the same condition as it was delivered to you i.e. in the original packaging, new, unused, unmarked etc.
Any item showing signs of damage wear & tear or mishandling will not be accepted by us.
No credit or refund will be given for any goods damaged due to incorrect handling or storage or due to any misuse by the customer.
Any damage to goods during shipping must be reported to us within 72 hours and a replacement will be issued wherever possible.